CANCELLATION OF ORDERS

The Coffee Apple may cancel your order if for any reason we are unable to provide you with the Products subject to your order. We will contact you as soon as possible should this occur.

You will not be entitled to claim any additional amounts or seek compensation for any loss, expense, or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.

PRODUCTS MISSING FROM AN ORDER

Should a product be missing from an order, please contact us at thecoffeeapple@gmail.com with the order number and the product name and we will investigate accordingly.

DAMAGED ORDER DURING TRANSIT

We take great care to wrap them carefully. If however, damage occurs during the delivery process please contact us for a replacement or refund.

RETURNS

There are no refunds unless the product is faulty. 
For exchange or refund products must be returned within 14 days of receipt and in original condition.

Return postage is the responsibility of the buyer.